❥Booking-

• We are an appointment-only basis. Please book according to lashes needed. A deposit of $25 must be paid within 24 hours of booking to secure your spot. Failure to make the deposit within this timeframe will result in the cancellation of the appointment.

❥No "foreign refill"-

• Please book a removal and full set.

❥Refund

• No refund or exchange are given for products or services rendered.

❥Late Arrivals

• Please, consider other scheduled appointments and arrive on time or your appointment may be shortened due to time restraints.

•Less than 15 minutes late – Appointment time will be shortened, as we will only have the remaining scheduled time available.

•15 minutes or more late – Appointment will be rescheduled, and a cancellation/rescheduling fee will apply.

❥Cancellation

• Refill appointments must be confirmed 24 hours in advance.

Same-Day or Less Than 24-Hour Cancellation/Rescheduling Fee:

• Full set: $50 fee
• 5 or 4 weeks refill: $50 fee
• 3 weeks refill: $40 fee
• 2 weeks refill : $30 fee

❥No Call/No Show

• $55 fee + $25 deposited due before rebooking the new appointment.

❥Mobile Phones

• We want your time to be relaxing, away from your busy day. Please avoid answering calls/ messages during appointments. Mobile phones should be switched to silent and stored to minimize distractions.

❥Extra guest

• For safety and hygiene purposes, also to ensure that your eyelash artist can then focus 100% on you and your treatment, no one else is allowed to accompany.

❥Reactions & Sensitivity

• Reactions to lash products used are often very low-risk. However it is a possibility.
• Unless known allergies stated by the customer, otherwise it is not foreseeable.
• No Refund will be issued, a complimentary lash removal will be available should this unfortunate event occur for all set applied by us. (Patch test are available)

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*By agreeing to our booking/cancellation policy, you authorize us to charge your credit card on file per cancellation policy.*