Privacy Policy

Last Updated: 08/30/2022

1. Introduction

Welcome to Lotus Lash Co (“Company,” “we,” “our,” “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (lotuslash.co) and use our services.

2. Information We Collect

We collect the following types of personal information:

• Personal Identifiable Information (PII): Name, phone number, email address, billing information.
• Appointment & Transaction Data: Service bookings, purchase history, preferences.
• Communication Data: SMS interactions, emails, customer support inquiries.
• Technical Information: IP addresses, browser type, cookies, and analytics data.

3. How We Use Your Information

We use your data to:

• Process bookings and provide services.
• Send appointment confirmations and reminders.
• Respond to customer inquiries and support requests.
• Send promotional offers (only if you opt-in).
• Improve our website and customer experience.

4. SMS Communications

By providing your phone number, you consent to receive appointment reminders, confirmations, and promotional messages from Lotus Lash Co. You can opt out anytime by replying STOP to our texts.

- We do not share SMS opt-in data or phone numbers with any third parties for marketing, promotional, or any other purposes.

- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Protect Your Data

We implement security measures such as encryption, secure servers, and restricted access to safeguard your personal data. However, no online platform is 100% secure, and we encourage customers to take precautions when sharing sensitive information.

6. Third-Party Sharing

✅ We do not sell, trade, or share your personal information, including phone numbers and SMS consent data, with third parties for marketing purposes.

We may share data only with service providers who assist us in booking management, payment processing, and business operations under strict confidentiality agreements.

7. Cookies & Tracking Technologies

We use cookies and analytics tools to improve user experience and track website activity. You can manage cookie preferences through your browser settings.

8. Your Rights & Choices

• Access & Update: You can request access to your personal data and update inaccuracies.
• Opt-Out: You can unsubscribe from marketing emails and SMS anytime.
• Data Deletion: You may request deletion of your personal data where applicable by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant changes will be communicated via email or website notifications.

11. Contact Us

For any privacy-related concerns, please contact us at:

📩 Email: [email protected]
-Address: 3945 Greenbriar Dr, A19, Stafford 77477
- Phone: 346-536-8966

By using our website and services, you agree to the terms of this Privacy Policy.